Shipping & Refunds

TRACKING

Once your order has been shipped you will receive an email confirmation within 72hrs containing your shipping details, as well as a tracking number. If you do not receive this email, contact us ASAP.

Shipping Costs

Our shipping fee is R85 for all orders to all major centers which is dependent on size and or volume per order. Outlying and rural areas will be charged extra and delivery time may be affected to these areas.

How long should my order take to be delivered?

We always strive to ship orders in a timely manner and we are usually faster than the times indicated. Orders are typically processed, shipped and delivered within 3 – 4 business days of placing the order (and after payment clears on our side) and also depends on the size and quantity of the order and does not include Saturdays, Sundays or South African public holidays – which can affect final delivery times.

Large orders can take a bit longer.

Your parcel will be sent by courier, please allow up to 2 – 5 business days for delivery depending on your location.

In store pickup welcome at Shop 4 Swartbos Center, Del Judor, OR Tambo, Emalahleni – Next to Mica Hardware

In the case of large branding orders delivery times might be exceeded in which case you will be notified and kept in the loop.

All orders will be processed (printed or manufactured) once payment has been received in full and can also be affected by stock availability.

All artwork must be in order and all changes if any, verified by you before any production starts.

Although we take great care in our work – we can take no responsibility for approved orders which contain mistakes or alterations that did not meet final requirements or deadlines.

We currently do not offer shipping outside South Africa

Deliveries shall take place between Monday – Fridays 8:00am – 17:00pm.

We take utmost care in providing the best service possible to all of our clients – As such we offer no refunds on all signed-off job cards or printing except for manufacturing defects on some products in which case please contact us for further assistance.